About
Melaninlashess LLC - Client Policy Thank you for choosing Melaninlashess for your lash services! To ensure a smooth and comfortable experience for everyone, please carefully review our policies below: Before Your Appointment: Please arrive with no existing lash extensions or lash glue on your lashes. If lashes or glue are present, a $35 removal fee will be charged. Avoid wearing high or low ponytails, as they make it difficult to lay comfortably during your service. No coffee before your appointment — this time is for you to relax. Please use the restroom before your appointment. No phone use during the service; I need your eyes closed the entire time for the best results. Calls will be answered if urgent. Age Requirement: Clients must be 18 or older to receive service. If under 18, a parent or guardian must be present during the entire appointment, no exceptions. Appointments & Deposits: A $25 non-refundable deposit is required at booking via the website. The deposit applies only to the booked day. You may reschedule once without paying a new deposit. Frequent rescheduling will require a new deposit for each change. Late Policy: Please notify me if you are running late so I can inform following clients. There is a 15-minute grace period. Arriving more than 15 minutes late will result in appointment cancellation and a no-show fee. A $30 late fee will be charged if you still want to keep the appointment past 15 minutes. No-Show Policy: Please give at least 24 hours notice for cancellations if possible. If cancellation is same day, please notify me at least 1-2 hours before your appointment. No-shows will be charged 80% of the service price. To book future appointments after a no-show, a $40 no-show fee plus full payment upfront will be required. Guests Policy: Please come alone to your appointment. No extra guests or children allowed. If you bring someone, they must wait outside. Children are not permitted in the appointment area. If you bring a child, your appointment will need to be rescheduled. Payment: Starting June 7th, I will only accept cash payments immediately after each appointment. I no longer accept Cash App, Apple Pay, or cards. Please bring the exact cash amount for your service. Questions Before Booking? Feel free to text me at 319-493-2597 or message me on Facebook. Please do not call, as I may be with a client and unable to answer. Thank you for respecting my time as I respect yours. I look forward to seeing you soon and providing you with the best lash experience! 💜Business Hours
- Monday
- 9:30 AM - 3 PM
- Tuesday
- 9:30 AM - 3 PM
- Wednesday
- 9:30 AM - 3 PM
- Thursday
- 11:30 AM - 3 PM
- Friday
- 9:30 AM - 3 PM
- Saturday
- 10:30 AM - 5 PM
- Sunday
- Closed
Cancellation Policy
Thank you for choosing Melanin Lashess
Ladies please honor your appointment . If you need to cancel or reschedule please give me a 24 hour notice. I know things may come up life happens I understand. I need a 3 hour cancel call or text if it’s same day there will be a $40 cancellation fee, If there is no communication within 24 hours there will be a $50 deposit required after first no call no show or faulty cancellation. Via cash app or booking will not be allowed. I have a 15 min grace period if you late with out notice it will be a $40 late fee. I take my business serious also my
Clients and loyal ones at that I can get another lady in lashes are a 2 hour process I want fit everyone in so please properly cancel your appointment thank you ladies
CEO of Melanin Lashess LLC